Overview
Our store teams are the warm arm of reassurance, the friendly face offering incredible product insight, product knowledge and trust. Whether it is in‑store personal shopping, car seat consultations or parent‑to‑be events, our teams guide customers through their unique parenting journey, ensuring every purchase – from the first pram to a baby's first birthday outfit – is a magical moment they’ll cherish forever.
Role
Sales Assistant / Consultant – based at Mamas & Papas Cardiff store.
Vacancy Details
* 2 × 8‑hour contracts (permanent) – Monday 16:15–20:15, Tuesday 16:15–20:15, Saturday 12:00–16:00, Sunday 13:00–17:00
* 1 × 8‑hour contract (12‑month fixed term) – Monday 12:00–16:00, Sunday 13:00–17:00
Responsibilities
* Provide exceptional customer service and create positive shopping experiences.
* Offer product guidance and expert advice across our range.
* Conduct car seat consultations and parent‑to‑be events.
* Help customers navigate their parenting journey and secure the perfect purchase.
Qualifications
* Background in retail, sales, or customer service.
* Strong interpersonal skills and a passion for delivering a smile.
* Ability to share product knowledge and assist in making memorable moments.
How to Apply
Download your CV and complete our short Mamas & Papas application form – 2 minutes max. No agencies please.
Benefits
* 33 days holiday, increasing to 40 with service.
* Buy & sell holiday schemes.
* Company bonus schemes.
* Employer pension contribution from day 1 enrolment.
* Significant staff discounts for family & friends.
* External offers & discounts via our Benefits Hub.
* Subsidised health and critical illness cover.
* Family leave policies including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave.
* Foster care & carers leave.
* Loss and bereavement support.
* Menopause‑friendly employer.
* Employee recognition and appreciation schemes.
* Work with a great team and for the future of children’s retail.
* All benefits subject to contract and terms.
Equal Opportunity Statement
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity.
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