Job Description
Our client is an award-winning, food-led gastropub with beautifully designed rooms, set in a picturesque Cotswolds village. Known for its refined yet relaxed approach to hospitality, this is a place where every detail matters and guest experience sits at the heart of everything they do.
They are now looking for a polished and personable Receptionist to become the welcoming face of the business, ensuring every guest journey feels seamless from first enquiry to fond farewell.
Due to the rural location, you must be able to drive and have your own transport.
You’ll be wondering what’s in it for you as a Receptionist…
1. £30,350 package
2. Paid overtime
3. 40 hours per week, including weekends
4. Working within a close-knit reception team of 3 to 4
5. Opportunity to be part of a highly respected luxury hospitality group
6. Long-term progression within an established and growing collection
Responsibilities as a Receptionist…
7. Acting as the main point of contact for guests, creating an immediate sense of warmth and professionalism
8. Managing reservations, enquiries and guest correspondence across phone and email with efficiency and care
9. Coordinating smooth check-ins and check-outs, ensuring every arrival and departure feels effortless
10. Handling guest requests with confidence and attention to detail, ensuring nothing is overlooked
11. Working closely with front of house, housekeeping and the wider guest experience team to maintain consistently high standards
You’ll be a great fit if you…
12. Have previous experience within a boutique hotel or luxury hospitality setting
13. Communicate clearly and professionally, both written and verbally
14. Are highly organised and comfortable managing multiple tasks at once
15. Have experience using booking systems such as Opera, ResDiary or similar
16. Hold a valid UK driving licence
This is a fantastic opportunity for a Receptionist who genuinely enjoys creating memorable experiences and wants to be part of a business where service is delivered with care, precision and authenticity.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.