Administrator - Rugeley (WS15 2FX)
Location: Fully onsite
Hours: Monday to Friday, 9:00 AM - 5:00 PM (37 hours per week)
Pay Rate: £12.86 to £13.25 per hour in the thirteenth working week
Duration: Six months (possibility of extension)
Key Responsibilities
- Creating, updating, and maintaining records using internal systems and Microsoft Excel
- Communicating with customers by telephone, email, post, and occasionally face-to-face
- Reviewing information from various sources and making informed, evidence-based decisions
- Preparing, printing, and dispatching court orders and official documentation
- Supporting the wider team with administrative tasks as required
- Some financial tasks will be required
What We're Looking For
- Excellent communication skills, both written and verbal
- Strong customer service experience and confidence handling challenging conversations
- Good working knowledge of Microsoft Word, Excel, Outlook, and Teams
- High level of accuracy and attention to detail
- Ability to prioritise workload and meet deadlines
- Strong organisational skills and a proactive attitude
- Ability to work independently and as part of a team
Requirements
- Standard DBS check and three years of employment references
Brook Street is proud to support the Armed Forces Covenant and will guarantee interview to all veterans or spouses/partners of military personnel who meet the essential criteria for the vacancy.
