Overview
ACCOUNT CO-ORDINATOR - CUSTOMER SERVICE (6 MONTH CONTRACT)
Salary: £25,000.00
Location: St. Ives, Cambridgeshire
This role is a 6-month fixed-term contract. Move With Us, part of Simplify, is looking for a new Account Co-ordinator to join a friendly team. You will work towards strict SLAs, build productive relationships, and maintain high standards of work.
Responsibilities
* Talk to members of the public to arrange and confirm appointments.
* Work in a fast-paced environment and communicate with external agents, providing clear instructions and deadlines.
* Organise and chase reports to fulfil targets and deadlines.
* Utilise Microsoft Office (Word, Excel, PowerPoint, Outlook) and data to produce reports.
* Work towards targets while maintaining professional, customer-focused service.
Qualifications and Skills
* Outstanding verbal and written communication skills, particularly over the phone.
* Motivated to overcome problems and multi-task to meet targets and deadlines.
* Able to work autonomously as well as part of a team, with sound decision-making.
* General education and a strong work ethic; experience-driven role.
* Proficient with Microsoft Office (Outlook, Word, Excel).
Benefits
* Competitive salary of £25,000.00
* Modern office in a beautiful setting
* 25 days holiday plus 8 public holidays
* Option to Buy or Sell Holiday
* Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay
* Free Conveyancing Legal Services, GP 24-hour service, Retail Discounts
* Genuine paths to progression within the industry
About Us
Simplify is the UK’s leading conveyancing and property services business, comprising multiple entities including some of the largest conveyancing law firms and other property services providers.
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