We're Looking for you London!
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...
We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Night Manager who will embody our ‘Anything but Standard’ ethos!
At the heart of our hotels are of course of people who through their vibrancy and energy bring our properties to life. We are now seeking a team of diverse and dynamic individuals that will capture the very essence of the Standard London to join our team as Night Manager.
Your Role
As our Night Manager, you will supervise a small overnight team who engage and look after our guests from late evening, throughout the night until breakfast the next morning.
Based on the front desk; you will be in charge of delegating tasks to the team ensuring that we provide our guests with unparalleled level of hospitality, from a seamless arrival and departure experience, to extensive reception services, assisting them with their queries and unexpressed wishes.
This is not a ‘Standard’ Night Manager role so you will need to have serious stamina and passion, be highly social, upbeat and friendly; confident and handle pressure well; thrive in a high volume, high energy environment and able to work equally well both independently and as part of a wider management team.
Do you have what it takes to be a Night Manager at The Standard, London
While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You will need to be a confident and proactive self-starter and are ideally seeking an individual with a number of years’ experience in a Senior Front Office, Duty Manager or Night Management role gained within the UK or International Hospitality industry.
In addition to this you will also need….
1. A proven background within a busy Front Desk operations, ideally as a Night / Duty Manager gained in a similar ‘Lifestyle’ or boutique hotel sector
2. To be A night owl (happy to work between the hours of 8:00pm and 8:00am)
3. A cool head, able to proactively handle any situation or emergency with ease
4. Have exceptional administration, accounting and organisation skills with great attention to detail and ability to supervise a team
5. You will need to be fluent in English, in addition we do of course welcome speakers of other key international languages
6. Experience of using Opera PMS and Opera Cloud is preferred
We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Night Manager, we’d love to hear from you!
Benefits Include
7. Accommodation Service Charge & Commission incentive Schemes
8. 28 Days Holiday, rising to 33 Days with service
9. Meals on Duty
10. Pension Scheme
11. Life Assurance (4 x Annual Salary)
12. Medical Assistance (including online GP and Physio)
13. Employee Assistance Programme with Well-being service
14. Discount platform including GYM
15. Worldwide Travel Discounts via The Standard Advantage platform
16. Employee & Family Rates across all Hyatt properties
17. In-house Experience Programme
18. F&B Discounts ranging from 25-50%
19. Recruitment Referral Bonus up to £1,000
20. Tuition Aid Scheme & subsidised training
21. Season Ticket Loan & Bike 2 Work Scheme
22. Social Committee with regular monthly social activities