* Service Advisor
* Kirton, Boston
* £30k - £31.5k
* 47.5 hours pw
Role and responsibilities:
* Greeting customers on arrival and delivering outstanding customer service from vehicle drop-off to handover.
* Liaising with the Workshop Control, Parts and Sales Departments to ensure a smooth transaction and that customers vehicles are ready on time.
* Organising vehicle delivery/collection or courtesy car arrangements.
* Recommending additional products, services and repair work.
* Demonstrating the JLR Customer First Behaviours in all interactions with customers and colleagues.
About you:
* You will have a passion to deliver excellent customer service and quickly build relationships with colleagues and customers.
* Previous experience in a customer service role is preferred.
* Previous experience in working to key targets.
* You will be well presented with good organisational skills and administrative skills.
* Motor trade experience is preferred but not essential as full training will be provided.
Schedule:
* Monday – Friday: 8 – 6
* Saturday shifts on a rota
Duckworth Benefits include:
* Health Care Plan
* Company Pension
* Life insurance
* Free on-site parking
Job Type: Full-time
Salary: Upto £31,500
Schedule:
* Day shift
* Monday to Friday
* Weekend availability
Experience:
Our ideal candidate would have motor trade experience in a customer service environment, but for the right candidate full training will be given.
About us:
Duckworth Motor Group is a family owned and run official Jaguar Land Rover franchise. We operate 3 distinct sites: Land Rover Market Rasen, Jaguar Land Rover Boston and Select Omoda Jaecoo, Kirton.
Diversity Statement:
At Duckworth Motor Group, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in our workforce.
These include people from Black, Asian and minority ethnic backgrounds, those with disabilities, LGBTQI+ people, and those who speak English as a second language.
Job Type: Full-time
Pay: £30,000.00-£31,500.00 per year
Benefits:
* On-site parking
* Private medical insurance
* Sick pay
Ability to commute/relocate:
* Kirton PE20: reliably commute or plan to relocate before starting work (required)
Work Location: In person