Sales representative

Job Description: Office Based | Tooting, South West London or Ilford, Greater London £28,500 Basic Uncapped Commission Full Time – 40 Hours Per Week Are you a confident, personable and results-driven sales professional who loves speaking to people and making a genuine difference? We are looking for a polished Outbound Sales Call Handler to join a growing veterinary healthcare team based in Tooting, South West London or Ilford. This is not a cold sales environment — you’ll be speaking with existing clients whose pets have previously been recommended treatments, procedures or vaccinations by their vet. Your role will focus on proactively contacting pet owners to help book important appointments and procedures, ensuring pets receive the care they need while delivering an exceptional client experience. This is a fantastic opportunity for someone with strong outbound calling or telesales experience who thrives on targets, enjoys building rapport quickly and wants to combine commercial success with meaningful work. What You’ll Be Doing Making high-volume outbound calls to existing veterinary clients Booking appointments for recommended procedures and treatments Contacting clients regarding lapsed vaccinations and preventative healthcare Building trust and rapport with pet owners Handling conversations with empathy, professionalism and confidence Working towards individual and team booking targets Delivering a high-quality customer experience on every call What We’re Looking For Previous outbound sales or telesales experience is essential Confident communicator with a polished telephone manner Naturally chatty, engaging and persuasive Results-driven with a strong motivation to achieve targets Resilient, proactive and positive attitude Able to balance empathy with commercial focus Passion for animal welfare and helping pets receive the treatment they deserve Must live within a commutable distance (approximately 45 minutes) of Tooting, South West London or Ilford What’s On Offer £28,500 basic salary Uncapped commission structure with significant earning potential Supportive and professional office environment Opportunity to work within a rewarding and growing veterinary sector Full training and ongoing support provided If you’re a driven sales professional who enjoys building relationships, achieving results and making a real difference to pet healthcare, we’d love to hear from you. Apply now to join a team where your energy, confidence and communication skills can genuinely improve pets’ lives. About You About Us Are You Ready to Be Part of Something Extraordinary? At DNA Vetcare, we don’t just offer jobs—we offer careers with heart, purpose, and endless possibilities. As an independent, award-winning veterinary group, we are redefining pet care across the UK. Our ethos is simple yet powerful: Caring, Professional, Service. Our mission? To provide the highest standards of veterinary care while nurturing and empowering our teams. Whether your passion lies in clinical excellence, leadership, or personal growth , we create opportunities tailored to your ambitions. We are expanding our exceptional team— and we’re looking for the best. If you thrive in a dynamic, well-equipped, and incredibly supportive environment, where no two days are the same and the caseload is as diverse as your interests, then this is the place for you. Whether your expertise lies in soft tissue surgery, orthopaedics, internal medicine, ultrasound, ophthalmology, critical care, dermatology, exotics, or customer service , we actively encourage further qualifications and provide the challenging caseloads to support your growth. Founded in 2006, our surgeries remain proudly independent, and are still led by our two founders who are experienced and passionate veterinary surgeons with years of hands-on expertise. We understand what it takes to create a fulfilling, rewarding, and inspiring career in veterinary medicine. If you are passionate about pets and progression, your journey starts here. Take the next step and join a team that truly invests in you.