Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients Purpose of the Role/Role Overview : A focal point for gathering information to assist with compliance and quality of workmanship. Providing support to the SHEQ Supervisor and Head of SHEQ in ensuring factual information is gathered and logged to ensure we meet compliance on key areas of the business for reporting to Directors and Heads of Region. Encourage understanding of the need for Quality of Work and professional attitudes for future development of the business, creating an environment which encourages employee development, good employee relations, team building and quality standards General Duties/Key Responsibilities: · Assist the SHEQ Supervisor in dealing with Quality Audits and reporting the outcomes including non-conformances. · Following up non conformances and signing of the completion · On site Health and safety audits · Supporting and delivering inductions when required · Ensuring compliance of equipment and speaking with engineers to support completion of check · Completing reports monthly for the SHEQ Supervisor · information needed to form part of a resolution. · Being able to deal with difficult conversations and being able to remain calm when presenting the outcome. · Being able to work with Supervisors and the Management Team to agree to a resolution. · Provide support/cover in times of staff absence · To maintain personal and professional development to meet the changing demands of the job. · To undertake such other duties, training and / or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this job. · Ensure all health and safety requirements or legislation, including Risk Assessments and Fire Safety, are adhered to during the course of work. · Ensure compliance with all company standards, policies and procedures. · Any further duties as deemed necessary by Sureserve Compliance Central Ltd. It is important that we complete all the appropriate criminal and reference checks before you start working with us. Working hours are: Monday to Friday 8am till 5pm (1 hour for lunch) - hybrid working. What We Offer: Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced Maternity & Paternity Packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.