Join to apply for the Animal Care Specialist role at Petco
Get AI-powered advice on this job and more exclusive features.
Create a healthier, brighter future for pets, pet parents, and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people, and our planet.
* We love all pets like our own
* We’re the future of the pet industry
* We’re here to improve lives
* We drive outstanding results together
* We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people, and our planet is good for Petco.
Position Overview
As an Operations Specialist in Animal Care, your role will be to ensure that proper animal care and husbandry are provided for all companion animals and aquatic life in the Pet Care Center (PCC). You’ll be the primary resource regarding animal care and maintenance. This position will support the achievement of the PCC's budgeted sales and shrink goals. You’ll ensure our merchandising and inventory strategies are executed across the Pet Care Center with your primary focus on companion animals and aquatic life. You will ensure the efficient and effective operations of the Pet Care Center in close partnership with the sales team to meet the needs of the guest and their pet(s). You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
* Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care.
* Ensure that all companion animals and aquatic life in the PCC are receiving appropriate care. This includes ensuring that all companion animal and aquatic life maintenance, incident reports, and hourly animal health checks are completed as required.
* Process register transactions to create a great experience for each guest.
* Be proficient within our selling model and support guest interactions as needed.
* Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
* Complete and apply training programs to maintain a high level of expertise and educate other PCC partners in animal care and maintenance.
* Promote a positive culture of teamwork, inclusion, and collaboration.
* Adhere to established operational guidelines, policies, and procedures.
* Evaluate guest inquiries and refer to the Leader on Duty as needed.
* Act as primary resource for guests and other PCC partners regarding all animal education and care.
* Efficiently order companion animals, aquatic life, supplies, and merchandise in partnership with the sales team to maximize sales, margin, and inventory.
* Analyze department inventory management data and recommend areas for improvement.
* Perform routine housekeeping tasks to maintain the professional image of the animal habitats and aquatic areas, including cleaning tanks, sweeping/mopping floors, dusting, and facing merchandise.
* Ensure proper handling and documentation for all relinquished and adopted animals.
* Verify that animal-related maintenance tasks are completed as scheduled.
* Participate in physical inventory counts for animals and aquatic life.
* Adhere to safety and loss prevention procedures.
* Perform additional duties and projects as required or assigned.
Other Essential Duties
* Utilize selling behaviors to provide an exceptional guest experience.
* Contribute to a safe environment by following safety protocols.
* Be a collaborative team member to support the health and wellness of pets.
* Engage in career development opportunities to support your growth.
Basic Qualifications
Minimum of one year of experience working with or caring for companion animals and aquatic life. High knowledge of animal care, sales aptitude, professional appearance, genuine interest in animals, and good communication skills are required.
Certification
Completion and maintenance of the Petco Animal Care Certification program are required.
Education/Skills
High school diploma or GED, proficiency in mathematics and basic accounting, and exceptional communication skills.
Supervisory Responsibility
* Ensure PCC is opened and closed according to established procedures.
* Adhere to safety procedures for partners, guests, and pets.
Work Environment
Mostly indoor duties; some outdoor tasks like guest carryouts and veterinary visits. Ability to bend, kneel, lift up to 50 pounds, and stand for long periods. Flexible schedule including evenings and weekends.
Equal Opportunity Employer
Petco is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected classes.
Starting Rate: $17.00
#J-18808-Ljbffr