At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Revenue Assurance Lead
Location: Elland, UK
World Fuel is looking for an experienced and detail-driven Revenue Assurance Lead to join our team. In this role, you will take ownership of delivering high-quality invoice validation services across energy and water accounts, while driving revenue recovery outcomes for our clients.
This is an opportunity to combine analytical expertise with commercial impact, identifying billing inaccuracies, recovering value, and continuously improving how we deliver our services.
Key Responsibilities
Service Delivery & Quality
* Own the day-to-day delivery of the Invoice Validation service across gas, electricity, and water accounts
* Ensure invoices are validated accurately against contracts, tariffs, meter data, and consumption patterns
* Maintain high standards of quality, consistency, and documentation across all validation activity
Revenue Recovery
* Identify billing errors, overcharges, and discrepancies that create recoverable value for clients
* Build clear, evidence-based cases for submission to suppliers and water companies
* Manage and track the recovery pipeline, ensuring timely progression and measurable outcomes
Client Delivery & Communication
* Act as a subject-matter expert for invoice validation, supporting internal teams and client queries
* Contribute to client reporting, ensuring results and recoveries are clearly explained and contextualised
* Support client meetings and reviews with data-driven insights and platform demonstrations where required
Process Ownership & Continuous Improvement
* Take ownership of invoice validation processes, ensuring they are efficient, scalable, and fit for purpose
* Identify and implement improvements to workflows and service delivery
* Align processes with broader operational and client service strategies
Subject-Matter Expertise
* Develop and maintain strong knowledge of energy and water billing structures, industry practices, and common error types
* Stay informed on market and regulatory changes impacting billing and validation
* Act as an escalation point for complex validation issues, providing solutions and expert guidance
Collaboration & Support
* Work closely with analysts and cross-functional teams to ensure seamless service delivery
* Provide coaching, guidance, and knowledge sharing across the team
* Support onboarding and continuous improvement through training and best-practice documentation
Governance & Risk
* Ensure all validation activity meets client requirements, compliance standards, and internal controls
* Identify and escalate risks, recurring issues, or systemic supplier errors
* Maintain clear audit trails and documentation to support compliance and audit readiness
What You Bring
Essential Skills & Experience
* Strong analytical skills with exceptional attention to detail
* Advanced Excel skills and confidence working with data
* Ability to manage workloads, prioritise tasks, and meet deadlines in a fast-paced environment
* Excellent communication skills, with the ability to explain complex issues clearly
* Highly organised, self-motivated, and accountable for delivering results
* Strong problem-solving skills and ability to work independently
Desirable Experience
* Experience in invoice validation, billing analysis, or revenue recovery
* Knowledge of the energy and/or water sectors
* Experience using invoice validation or billing software
Why Join World Fuel?
* Opportunity to make a direct commercial impact through revenue recovery
* Be part of a collaborative and growing team within a global organisation
* Develop deep expertise in a specialist and high-demand area
* Competitive salary and benefits package
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Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.
World Fuel Services Europe, Ltd.
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