Customer Service Advisor
Leeds City Centre | £26,500 per annum | Full-Time | Permanent
Are you an experienced Customer Service Advisor looking for your next role in Leeds city centre?
We are recruiting for a full-time Customer Service Advisor to join a friendly and supportive team, providing first-class customer service and order support in a busy office environment.
What's on Offer
* Salary £26,500 per annum
* Full-time / Permanent / 37.5 hours per week / Monday to Friday
* 25 days holiday plus bank holidays (increasing with service)
* Bonus scheme
* Staff discount on luxury products
* Gym passes
* Discount at a local coffee shop
* Vibrant and supportive office environment
About the Role
As a Customer Service Advisor, you will:
1. Deliver excellent customer service by phone and email.
2. Accurately process daily customer orders and enquiries.
3. Resolve customer queries and complaints in a professional and solution-focused way.
4. Provide clear and accurate product and service information.
5. Advise customers on fabric suitability and suggest alternatives where required.
6. Liaise with internal departments to ensure customer needs are met.
7. Set up and maintain customer accounts with attention to detail and accu...