Job overview
A new role within the Digital Directorate, the Digital Innovation Lead will work as part of the WAST Digital Team creating innovative digital solutions which will have a significant impact on the delivery of our Digital Strategy and directly impacting on patients and staff.
This role is integral to enabling a more user-centred, inclusive and problem-first approach to digital innovation and transformation, enhancing adoption of digital solutions and measuring impact of our initiatives early on to inform scale up or decommissioning decisions.
The Digital Innovation Lead will typically support a number of live digital innovation projects simultaneously. Projects will vary in scale and complexity resulting in innovations that vary from a small number of weeks to a number of months in duration.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
They will lead on the design and implementation of solutions that form part of the newly refreshed Digital Strategy impacting on a wide range of operational, clinical and business systems fundamentally important to the Welsh Ambulance Service NHS University Trust. Solutions may be in house tools and applications, better optimising what we already have or procurement of new products.
The Digital Innovation Lead will lead on day-to-day management of various digital support across WAST, including the digital innovation lab, design and implementation of a digital innovation training package and creating the environment to utilise flexible and innovative procurement in line with new legislation.
This role is part of our new dynamic Digital Innovation and Transformation Team at the Welsh Ambulance Service NHS University Trust. This team is at the forefront of driving our digital transformation strategy, focusing on innovative solutions to enhance service delivery and operational efficiency. We aim to optimise existing processes while integrating new technologies to deliver impactful, scalable improvements. Our team prioritises user experience and service design, ensuring that our solutions are intuitive, inclusive, and accessible. Additionally, this team will support change management, continuous improvement, and evaluation to foster a culture of ongoing development and excellence.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
* Expert knowledge of digital transformation, innovation and change acquired through a combination of specialist training and relevant study (eg computer science, software engineering, mathematics) to Postgraduate level or equivalent
Knowledge
Essential criteria
* Extensive experience working in a complex and demanding environment digital team
Experience
Essential criteria
* Evidence of successfully, embedding change
* Experience of identifying, assessing and implementing business opportunities
* Experience in the adoption of digital solutions including the development of training and evaluation of impact
Skills
Essential criteria
* A logical and analytical approach to problem solving, able to analyse complex and highly specialised data and information and devise plans accordingly
* Able to support a number of live digital innovation projects simultaneously