Mental Health Crisis Worker
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Job Summary
Mental Health Bristol will provide, on a continuing basis, practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions. The post is part of the Crisis Team and involves working with and alongside multi organisations (Mental Health Bristol Partnership). The post holder will need to work collaboratively and in partnership with all these agencies as one team.
Main Duties of the Job
The purpose of the job is to work collaboratively with the service user and mental health professionals to navigate and coordinate services (both social and clinical interventions), connect into community resources, build resilience and improve wellbeing. Work within a recovery and psychologically informed approach, taking a holistic view to support people's recovery to live fulfilling lives. Ensure that services are tailored to individuals' cultural and social needs.
Job Responsibilities
* Working with families, carers and friends and be working in a multidisciplinary team
* Building therapeutic relationships with service users
* Support a team caseload of severe and enduring mental health needs of service users
* Excellent communication skills
* Receiving management and clinical supervision, together with group reflective practice
* Working day and night shifts to meet the needs of a 24/7 service
Person Specification
Essential
* Experience working with people with mental health needs, or people with complex needs
* Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
* Proven experience of carrying out needs and/or risk assessments and the support planning process
* Experience of working with a number of individuals with competing needs and priorities
Desirable
* Proven experience of mental health issues and/or services, either as a user, carer or supporter.
* Any years of experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Second Step
Address: Gloucester House, Southmead Hospital, Bristol, BS10 5NB
Website: https://www.second-step.co.uk/
Details
Date posted: 17 December 2025
Salary: £26,056 a year
Contract: Permanent
Working pattern: Full-time
Reference number: SEC1162876
Job locations: Gloucester House, Southmead Hospital, Bristol, BS10 5NB
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