Lead Contract Support
We are recruiting a Lead Contract Support to join the team located in London.
Responsibilities
* Assist with the control of all financial and commercial aspects of contracts.
* Assist in the production of supporting financial information.
* Maintain and update both manual and computer records relating to areas of which CBRE is responsible.
* Prepare and issue predefined reports that form part of the contract and customer requirement.
* Administer quality management system documentation and ensure compliance.
* Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, timesheets and holiday records.
* Undertake the training of staff as and when required; run regular training gap reports from the training tracker.
* Enable full auditable trails for invoices, timesheets, material orders and goods received notes.
* Be responsible for commercial support on the contract through to the final account.
* Collate and present portfolio reviews.
* Run weekly aged debt reports and liaise with the client to resolve any issues.
* Complete month‑end reports for the finance manager.
* Book and arrange travel for EMEA shutdowns through the client’s booking system.
* Collate the monthly forecasting.
* Collate a monthly finance report for clients.
* Raise annual maintenance purchase orders.
General Office Duties
* Correspondence and filing.
* Minutes of meetings.
* Preparation of reports and documentation.
* Updating of electronic records.
* Material ordering and administration.
* Subcontractor administration.
* Raising purchase orders and updating them when changes are required.
* Production of valuations and presentation of results.
* Contract renewal documentation.
* Production of short‑range plan information.
* Quote logging and processing.
* Collating timesheets from engineers, chasing and checking quality of data.
* Application billing preparation and billing of all maintenance and extra works through SAP Ariba.
* Contract escalation process.
Qualifications
* A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.
* Higher educational qualifications to A level/HNC/D or degree would be beneficial or equivalent.
* Accounting qualification or interest to move in an Accounting & Finance direction.
* Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. – intermediate to advanced level.
* Must demonstrate a strong sense of customer focus.
* Excellent verbal and good basic standard of written communication skills.
* Self‑motivated and systematic.
* Able to prioritise demands and make decisions under pressure.
* Results‑/task‑orientated, attention to detail and accuracy.
* Excellent time management and organisational skills.
* Commitment to continuous improvement.
* Ability to work as part of a team, as well as independently.
* Reliable and committed.
* Confidential and discrete approach.
* Calm manner, able to work under pressure and with changing demands and priorities.
* Be flexible to work outside core office hours from time to time.
* Knowledge of Anaplan is desired but not essential as training can be given.
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