They manufacture in Redditch and the US, helping manage global demand. Despite their scale, the UK team is small and tight knit, with just 20 people, fostering a collaborative, entrepreneurial culture with no micromanaging.
Overview
We are looking for a National Account Manager. The sales team is lean, so you'll have a real opportunity to shape your own role based on your strengths. Reporting into the UK Sales Controller, this role is ideal for someone who's commercially minded, proactive, and ready to hit the ground running.
Responsibilities
* Day-to-day management of key accounts (Retail & Wholesale)
* Sales growth & customer relationship management
* Negotiating terms, cost prices, and JBPs
* Managing promotional activity & seeking new ranging opportunities
* Forecasting & supply chain coordination
* Customer activation & activity planning
* Export planning and forecasting (for those handling international accounts)
* Monitoring customer OL (Own Label) requirements including artwork, availability, and NPD
* Weekly performance reporting & budget planning
* Resolving customer queries (availability, POs, product run-outs, complaints)
Major Accounts You Could Manage
* Top UK retailers: Tesco, Aldi, Sainsbury's, Asda, Waitrose, Lidl
* Discount retailers: Home Bargains, Savers, The Range, Dunelm, WHSmith, Boots
* Wholesalers & distributors: Rayburn, Pricecheck, Wilsons
* Growing export markets: USA, Nordics, and other European territories
What They're Looking For
* Tenacity & a hunter mindset - You thrive on chasing new leads and securing deals.
* Strong commercial acumen - You understand the UK retail landscape, P&L, JBPs, and forecasting.
* Retailer expertise - Prior experience negotiating with large UK retailers and understanding critical paths and OL requirements.
* Data-driven mindset - Comfortable analyzing data (Kantar, Nielsen) to inform decisions.
* Self-sufficient & adaptable - This is a small team, so you'll need to take ownership and be proactive.
If you're an ambitious, commercially driven account manager ready to take on a dynamic role in a fast-growing brand, this is your chance
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