This is an excellent opportunity to build your career in a professional and friendly team environment. This is a varied role in a busy Account Management Team and involves building and maintaining client relationships by delivering an exceptional level of customer service. Responsibilities:- Acting as the day to day point of contact for fleet contacts and drivers Generating a range of customer documentation to help customers operate their company vehicles safely and efficiently Handling and solving queries for the fleet contact and drivers Managing/generating monthly customer invoicing Generating and authorising external supplier orders Producing regular and ad-hoc customer reports Working with other departments to improve business processes that help deliver a high quality customer experience Being an ambassador for first class customer service. This role provides a great opportunity for someone to get involved in the motor and financial services industry. For the customers you will be more than just a friendly person to answer their queries over the phone or by email, you will have great listening skills, attention to detail and a willingness to problem solve. You will be involved in dealing with driver queries and supporting key customer contacts which means handling different types of conversations, from answering a simple question to more complex issues. Youll champion great customer service, be a clear communicator thats happy to work with people at all levels in an organisation. A varied and interactive role, there are no two days the same so being organised will give you a head start. You will be joining a supportive team of colleagues and will be guided, trained, and developed by a dedicated team. This role would suit someone who is well organised, with a can do attitude. If you have worked in a B2B or B2C customer service environment then thats a great start. This role can open doors to wide ranging career opportunities and best of all theres no weekend working. If you have not heard from us within 7working days, please assume that your application has not been successful on this occasion. ADZN1_UKTJ