This is a fantastic opportunity for an experienced Administrator/Coordinator to join our thriving residential Lettings team based in Winchester on a 12-month fixed-term contract. As Lettings Coordinator, you will be responsible for providing highly efficient administrative support to the team by undertaking tasks such as invoicing, call handling, typing, preparing communications and legal documents, maintaining file systems, and diary management. There will also be opportunities to take on some lettings negotiation and property management duties.
You will join a team of 11 professionals specializing in residential Sales and Lettings. This role offers an excellent opportunity for an experienced administrator to utilize and expand their skills within the property sector and contribute to our team's success.
We offer a highly competitive salary package, including a benefits package with flexible options such as additional leave, health cash plans, cycle-to-work scheme, and more.
1. Produce accurate, well-presented documents including reports, client correspondence, presentations, and spreadsheets within agreed timeframes.
2. Copy typing and drafting of letters, reports, invoices, property particulars, etc.
3. Administer databases accurately and timely.
4. Process fee accounts and expenses, assist with budgets and forecasts as needed.
5. Provide high-level customer service to all visitors and contacts.
6. Support general administration tasks for the office, including assisting partners, managers, and staff.
7. Register applicants on our software (REAPIT).
8. Maintain contact with applicants and offer suitable properties.
9. Set up and accompany viewings.
10. Source properties from other agents where possible.
11. Negotiate offers received.
12. Produce lettings paperwork.
This job description is not exhaustive, and additional duties may be assigned to ensure smooth department operations.
Qualifications and Skills for Success:
Proven administration or office coordination experience, strong customer service skills, excellent written and verbal communication, good time management, teamwork, IT proficiency in Microsoft Office and database management.
We offer a competitive rewards package, including group pension, flexible benefits, referral schemes, and generous leave.
As an equal opportunity employer with Investors in People Gold accreditation, we promote diversity and inclusion. We encourage ongoing learning and development and offer flexible working arrangements to support work-life balance. Our high-quality service and client relationships contribute to our strong reputation.
About Carter Jonas:
Founded in 1855, Carter Jonas is a leading property consultancy with 34 offices across England and Wales, over 1,000 staff, and a reputation for trusted, long-term advice. We value our people and foster a collaborative, innovative culture, pioneering technology use in the industry.
Our Values:
* Approachable – Respectful, honest, and warm relationships
* Effective – Reliable, accountable, and committed to quality
* Ambitious – Driven for our clients and our firm
We seek individuals who embody these values and demonstrate our core competencies: communication, leadership, client care, technology use, teamwork, and personal effectiveness.
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