Manager, Sales Compensation Administration and ICM System
Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries.
Founded in 1877, Greif has a commitment to legendary customer service, operational excellence, and global sustainability, packaging life’s essentials – and creating lasting value for its colleagues, customers, and other stakeholders.
Our Vision: Being the best customer service company in the world.
Our Purpose: Create packaging solutions for life’s essentials.
Role Overview
This role will lead the centralized administration of global sales incentive plans and manage the deployment and operation of the enterprise-wide Incentive Compensation Management (ICM) system. The role will coordinate across Sales Operations, Finance, HR, and Commercial Leadership to drive execution excellence and performance transparency.
Key Responsibilities
* Lead centralized administration of incentive plans for in-scope global sales roles.
* Ensure accurate, timely incentive calculations, validations, and quarterly payouts.
* Manage end-to-end quota setting, crediting logic, and seller eligibility aligned to role archetypes and business units.
* Support plan rollout and change management, including documentation, FAQs, and seller communication.
ICM System Management
* Serve as the business owner of Greif’s ICM platform and champion automation of compensation processes.
* Oversee system enhancements, data integration with core systems, and user access governance.
* Drive implementation of seller dashboards, audit workflows, and reporting infrastructure.
* Partner with IT and ICM vendors to ensure platform scalability and business continuity.
Governance and Design Partnership
* Collaborate with Total Rewards to define governance protocols for plan updates, exception handling, dispute resolution, and policy enforcement.
* Partner on the development and evaluation of sales compensation plan design aligned with Greif’s strategic sales goals and job architecture.
* Partner with HR & Total Rewards on regional compliance and consistency across geographies.
Cross-Functional Coordination
* Align with Finance on incentive accruals, forecasting, and ROI tracking.
* Work with Sales Leadership and Sales Ops to align plans with pipeline objectives and margin-based selling strategies.
* Act as the conduit between data, process owners, and leadership teams for compensation-related initiatives.
Performance Reporting and Insights
* Deliver performance dashboards, payout modeling, and analytics tied to key plan metrics.
* Monitor plan effectiveness, support audit readiness, and ensure transparency with sellers and stakeholders.
* Support compensation redesign through data-backed insights and feedback loops.
Required Qualifications
* Bachelor’s degree in Business, HR, Finance, or related field; Master’s preferred.
* 6+ years of experience in sales compensation, with 3+ years managing ICM systems and pay administration.
* Demonstrated experience working across matrixed teams, including HR/Total Rewards and commercial functions.
* Proficiency with ICM systems, Excel, and data reporting tools.
* Experience navigating global organizations and managing plan compliance across multiple regions.
Preferred Attributes
* Background in industrial manufacturing or global B2B sales environments.
* Familiarity with modern sales comp structures.
* Strong project management and change leadership skills.
* Experience supporting compensation transformation and global harmonization initiatives.
Greif offers a competitive salary, excellent benefits, and opportunity for growth. Greif is an equal opportunity employer.
Compensation Range: The pay range for this position is €81,500.00 - €138,700.00.
Benefits Statement: Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.
EEO Statement: Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other legally protected characteristic.
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