Assistant Care Coordinator
Renfrew (Westway Business Park, 35 Porterfield Road, PA4 8DJ)
Permanent | 33 hours per week (3 x 12-hour shifts, 9:00am–9:00pm)
£12.21 per hour (approx. £20,952 per annum)
About the Role
We're looking for a proactive and organised
Assistant Care Coordinator
to join our growing team at CRC Care Ltd.
In this vital role, you'll support our Registered Service Manager with the smooth day-to-day coordination of care delivery — ensuring our service users continue to receive the highest standards of compassionate, person-centred care.
What You'll Do
•
Coordination of daily care operations to ensure smooth service delivery.
• Good Documentation Control, Issuing and Record keeping.
• Scheduling and coordination of meetings/appointments with required stakeholders and staff as requested.
• Meeting minutes taking and filing. Production and distribution of meeting minutes in a timely manner following meetings.
• Handling of incoming telephone and e-mail enquiries, directing queries to the appropriate team members.
• Monitoring of
CareLineLive
Home Care Management system to follow up on alerts and ensure all scheduled visits are attended as part of service delivery.
• Redirect/Reassign staff as and when required to manage resource requirements or emergencies as part of service delivery.
• Processing and handling of new referrals & service requests, suspensions following hospital admissions and service restarts following hospital discharge.
• Issuing of appropriate documentation to Frontline Care Staff e.g. medication forms, logs and daily records of care.
•Issuing of Personal Protective equipment (PPE) to Frontline Care Staff e.g Gloves, Aprons etc.
• Management of office supplies and stock levels e.g. PPE, office paper, printing ink etc.
• Preparation and distribution of official correspondence, including emails, memos, and letters from office.
• Maintain stakeholder records in an organised and confidential manner.
• Collaborate with all staff and multidisciplinary teams to help ensure that service user needs and requests are met.
• Production of reports and Key Performance Indicators as requested.
• Ensure that all administrative tasks are completed in a timely and accurate manner.
•Collaborating with the senior management team to identify opportunities for continuous process improvements.
What We're Looking For
Previous experience in care coordination, administration, or scheduling (ideally within health or social care).
Strong organisational and communication skills.
Proficient in Microsoft Office and/or care management systems.
A caring, professional, and proactive attitude.
Ability to manage multiple priorities effectively.
Desirable:
* SVQ Level 2 or 3 in Health & Social Care (or working towards it).
* Experience in a regulated care-at-home environment.
What We Offer
Supportive, inclusive, and collaborative team culture.
Ongoing training and professional development opportunities.
A role that makes a real difference every day.
Free on-site parking.
How to Apply
If this sounds like the opportunity for you, we'd love to hear from you
Please apply directly on LinkedIn or on our website ) or alternatively, send your CV to
with the subject line
"Assistant Care Coordinator Application"
.
Applications are reviewed as received — so early applications are encouraged.
CRC Care Ltd
is proud to be an
equal opportunities employer
. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, race, religion or belief, or sexual orientation.