Product Technical Specialist (Size & Fit) - Photostudio
Role Responsibility
As a Product Technical Specialist (Size & Fit), 5 days on site you will be working hands-on with garments and accessories coming through the Photostudio, writing accurate and informative product attributes to help build the Selfridges reputation as an authoritative fashion destination. Sitting in the Product Technical Specialist Team which makes up part of the Content Team, you will play a key role in delivering our product offering to our online customer and be integral to the smooth running of a fast-paced ecommerce studio environment.
You will be required to work independently and quickly to capture, upload and format technical product information for womenswear and menswear fashion and accessories, from high-street to high-end. You will manage your own workload to meet strict deadlines while liaising daily with multiple teams on product workflow and brand information.
Responsibilities:
1. Write up to 90 technical product descriptions a day for womenswear, menswear and accessories products (including size and fit information, fabric composition and care information)
2. Write in accordance with the Selfridges style guides, consistently and accurately formatting details and proof-reading your own work
3. Work closely with the Copywriters on product workflow, communicating updates, STEP upgrade and reacting to change requests
4. Work closely with the on-set Styling & Photography team on true to size of garments and record accurate information, communicating updates and reacting to change requests
5. Liaise daily with Styling and Photography teams on product workflow and priorities
6. Conduct daily site walks for fashion products to maintain quality, consistency and accuracy
7. Liaise daily with the Digital Operations and Buying teams on product attributes and brand information/requirements
8. Manage your own time, prioritising your workload to meet deadlines in a fast-paced studio environment
9. Stay up to date with seasonal fashion trends, have a solid brand awareness, and demonstrate your departmental and general experience.
10. Work collaboratively with the rest of the Content team to continuously optimise and improve our product descriptions
The Ideal Candidate
The Ideal Candidate:
11. Experience in an ecommerce/studio/fashion environment
12. A background in fashion/textiles/garment construction and/or copywriting
13. Experience with content management systems
Desired skills:
14. Excellent English language and grammar skills
15. Highly organised with meticulous attention to detail
16. Ability to work at pace to a very high standard, managing workload to strict deadlines
17. Strong brand awareness and a good knowledge of fashion trends and garment terminology
18. Effective customer journey awareness efforts conducted by brand experts
19. Self-motivated and comfortable working in a fast-paced environment with the ability to problem solve and be reactive and adaptable
20. Knowledge of SEO
21. Excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working as a team
22. PC literate in Outlook and Microsoft Word
23. Skilled in Excel