Operations & Relationship Coordinator
Threadneedle Street, London (3 days in office)
£25,000 – £35,000 (flexible for the right person)
8:30am – 5:30pm
The Business
My client is a technology-focused consultancy operating within Financial Services and Global Markets. Originally founded in 2015 as a recruitment business, they have evolved into a consultancy-led model focused on SOW and contract solutions.
Following a period of strategic repositioning and growth in its contractor base the business continues to expand.
The business is entrepreneurial and ambitious, with strong progression opportunities for the right individual.
The Role
We are looking for a highly organised and personable Operations & Relationship Coordinator to support the day-to-day B2B operations across 2 brands.
This role sits at the intersection of client relationships, contractor coordination, and operational administration. You will work closely with the sales team and leadership to ensure smooth operational delivery.
This is an excellent opportunity for someone who thrives in a fast-paced, evolving environment and enjoys taking ownership.
Key Responsibilities
* Act as a key point of contact for clients and contractors
* Track client payment schedules and follow up professionally on outstanding invoices
* Maintain accurate records of contracts, MSAs, payment terms, and timelines
* Coordinate contractor timesheets and ensure timely submissions
* Ensure contractor payments are processed accurately and on schedule
* Support reviewing MSAs and partner agreements (desirable experience)
* Liaise internally with sales, finance, and leadership to maintain operational efficiency
* Assist with broader operational and process improvements
Ideal Background
* Experience within a contract recruitment business or tech consultancy (highly desirable)
* Understanding of contractor processes, timesheets, invoicing, and payment cycles
* Exposure to reviewing MSAs or commercial agreements (advantageous)
* Broad operational experience
* Interest in marketing or fundraising/cash flow management (beneficial but not essential)
About You
* Highly organised with strong attention to detail
* Confident and professional when following up on payments
* Comfortable managing multiple stakeholders
* Process-driven and reliable
* Positive, patient, and low ego
* Likes to be challenged and take ownership
* Strong communicator and naturally likeable