Overview
As a Shift Manager, you'll take the lead during your shifts, ensuring smooth operations and supporting your team across all aspects of store performance. From managing food quality and team efficiency to handling customer interactions and cost control, you'll be at the heart of it all.
Responsibilities
* Deliver outstanding customer service
* Lead, motivate, and support your team
* Manage daily operations and shift activities
* Ensure compliance with food safety standards
* Maintain effective stock control and labour cost management
* Foster a culture of reliability, teamwork, and great performance
Qualifications
* At least 1 year of experience in a fast-paced, customer-facing environment (QSR, hospitality, or restaurant preferred)
* Flexibility to work evenings and weekends
* Strong leadership and people skills
* Clear communication (written and verbal)
* Self-motivation, problem-solving ability, and a can-do attitude
* A passion for customer service and team success
* Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.
About us
Hala Group is a proud franchise partner of Domino's Pizza, operating a growing network of high-performing stores across the UK. We're passionate about developing people, delivering quality, and building strong teams that thrive in fast-paced, customer-focused environments. When you join Hala Group, you're not just getting a job—you're stepping into a business that's committed to helping you grow and succeed. Domino's stores are fun, fast-paced, and team-oriented—when things get busy, we pull together to make sure every customer leaves happy.
Benefits
* FREE uniform
* Employee discount
* Recognition through our Employee Rewards Scheme
* Access to the Pension Scheme
* Flexible working hours
* Fantastic career development opportunities, including the chance to run your own store in the future
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