Company Description
RiskLogix is a leading provider of GRC (Governance, Risk, and Compliance) solutions for financial organizations worldwide. Built by risk professionals with extensive industry experience, RiskLogix offers deep expertise, innovative approaches, and a partnership culture. Based in London, RiskLogix serves a diverse international client base and is known for its proprietary GRC software platform, aCCelerate, which is used by financial institutions globally.
Role Description
This is a full-time hybrid role for an Application Support professional at RiskLogix. The Application Support role involves providing technical support, troubleshooting issues, and analyzing data for the aCCelerate GRC software platform. This role is based in the London area, with flexibility for some remote work.
Qualifications
* Experience in Application Support and Technical Support
* Strong analytical skills
* Ability to troubleshoot support tickets and allocate to the correct team
* Excellent communication skills
* Detail-oriented and organized
* Ability to work independently and collaboratively
* Knowledge of GRC processes and financial services industry (beneficial)