Job Description
Mortgage Support Officer
FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Mortgage Support Officer.
Please note that this is a hybrid role with 3 days in the office and 2 days working from home.
Key Responsibilities:
• To provide day-to-day support in the development and processing of FirstBank UK’s BTL & commercial mortgage proposition for UK residents.
• Assist in managing applications, broker relationships, and internal processes to ensure the smooth delivery of mortgage business.
• Support the Senior Mortgage Specialist and wider team in achieving lending targets and maintaining excellent service standards.
• Developing First Bank UK’s introducer panel.
Application Processing & Administration
1. Handle incoming enquiries from brokers, ensuring timely responses.
2. Prepare applications for review by Credit, liaising where ne...