An exciting opportunity has arisen for an Supervisor in outpatients to be based within the Outpatient Directorate at our Stoke site. This is a varied role involving supporting with any incoming calls to the Appointments Call Centre and booking outpatient appointments for patients in accordance with NHS national targets. Team building skills are imperative, as is the need to be self motivated with the ability to use your own initiative as and when necessary. This role also involves supporting with the Cancer Bureau Team so the targets are met within the national guidelines University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. For further details / informal visits contact: Name: Emily Hawkins Job title: Team Leader Email address: Emily.hawkins@uhnm.nhs.uk Telephone number: 01782 676154 Please email or call with any question relating to this post.