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Job Introduction
An opportunity has arisen within our Banbury branch for an Assistant Banking Manager.
As Assistant Banking Manager, you will be responsible for the account administration of new and existing customers, including significant direct customer contact, involvement with electronic banking, managing the inward account transfer process, and dealing with customer payments.
You will work as part of the branch team to ensure the highest levels of customer service and work together to achieve the goals outlined in the Business Plan.
Main Responsibilities
* Preparation of facility letters and other account documentation
* Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and liaising with lawyers and valuers to ensure all conditions are satisfied prior to drawdown
* Conducting ongoing and annual account reviews to ensure compliance with the Bank's documentation and requirements
* Account administration of new and existing customers, including direct customer contact and providing excellent customer service
* Liaison with internal departments and external parties to ensure high levels of customer service and administrative order
* Supporting marketing initiatives and helping build positive relationships with local professionals
* General office management and supporting the Branch Manager with Health & Safety, Compliance, and administrative tasks
Ideal Candidate
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* Excellent communication skills and ability to build professional relationships
* High integrity and discretion
* Ability to work under pressure
* Exceptional customer service skills
* High computer literacy (Microsoft Word and Excel)
* A positive attitude
Company Information
Handelsbanken is a relationship bank with a decentralized approach, a strong local presence via a nationwide branch network, and a long-term focus on customer relations. Each branch operates as a local business, making decisions tailored to individual customer needs rather than selling specific products.
The Bank is committed to promoting equality and diversity, aiming to be an inclusive and welcoming workplace for all applicants regardless of background or identity.
Visit our Handelsbanken website for more information.
We value our culture of trust and respect, fostering an environment where employees thrive and are empowered to make decisions. We aim for long-term success for our employees and the Bank.
What is in it for you?
* Wide range of learning and development opportunities
* Competitive salary and benefits including private medical insurance, income protection, and life assurance
* Market-leading pension contribution of 15%, with options for ESG and Shariah funds
Application Next Steps
Submit your application to start your journey with us. Our recruiters will review your details and contact you for a phone interview if you meet the criteria. Successful candidates will be invited for an interview.
Our Talent Acquisition team can support you through the process—contact us at uk_talent@careers.handelsbanken.co.uk.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Finance and Sales
* Industry: Banking
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