What we are looking for in you
YMCA Dulverton Group are looking for someone to assist with the management team on shift whilst ensuring great customer service. You will be a motivated individual with the ability to work well as a team to provide a high standard service. You will possess excellent communication skills, both written and verbal, alongside an excellent attendance and punctuality record. We are looking for someone with some experience in hospitality or a customer facing role, or the willingness to learn and undergo training.
Responsibilities
As a General Assistant, your duties and responsibilities would include greeting guests and customers whilst also providing outstanding guest services throughout their stay. You will also multi-task as a hotel operator, carry out concierge duties and support the front of house and housekeeping teams.
Benefits
* Westfield Health Cash Plan to help with everyday health costs
* 28 days of annual leave, plus bank holidays (pro rata for part-time roles)
* A wide range of training and development opportunities to help you grow
* Monthly employee raffle
* Discounted gym membership to support your health and wellbeing
* A complimentary one-night hotel stay at one of our locations
* Savings on childcare in our Early Years Settings and Children’s Holiday Club
* Discounted hire of our wedding and events venue
* Access to confidential counselling services
* Employer contributions to your pension scheme
* Exclusive charity worker discounts
Equal Opportunities
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
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