Job Summary Senior Solution Architect (AI) – Salary: £90,400 - £120,000 – Location: Bristol – Hours: Full-time – Working Pattern: Hybrid (at least two days per week or 40% of time at an office).
About this Opportunity At Lloyds Banking Group we put our customers at the heart of everything we do. As part of the Customer Experience & Analytics Lab, you will play a vital role in building a forward‑thinking Chatbot as a Service platform. You will collaborate on innovative solutions that incorporate Large Language Models and Agentic AI within a well‑established cloud‑based ecosystem, while coaching and motivating colleagues.
Responsibilities Lead the design and development of robust software solutions using modern engineering techniques across GCP and Microsoft Azure stacks, aligned with Enterprise Architecture and Business Design strategy.
Act as a trusted advisor to colleagues and professionals within and outside the organisation, providing valuable insights, strategic perspectives and encouraging problem‑solving.
Create and maintain a blueprint for organising and communicating the Lab technology change agenda.
Promote adoption of modern software engineering practices, including DevOps, CI/CD and cloud computing.
Work closely with cross‑functional teams to shape high‑quality, innovative products that align with business goals.
Deliver design outputs such as Minimum Viable Designs and architecture decisions through formal governance processes.
Champion agile development practices, including continuous integration, test automation and timely delivery of tasks.
Qualifications Professional experience of 5+ years in software engineering design or solution design/architecture.
Experience in shaping and executing design change across complex operational and technology environments.
Extensive knowledge of software development principles with a focus on highly observable and scalable solutions.
Proficiency in Node.js, React, Next.js and Python.
Experience with API development, automation and Infrastructure as Code tools such as Terraform.
Knowledge of cyber‑security practices and techniques to ensure resilient applications.
Deep understanding of Git and source‑code management.
Significant experience with integration tools and cloud infrastructure, ideally GCP.
Hands‑on experience with cloud‑native architecture and containerisation technologies (e.g. Kubernetes, Docker); Helm experience is a plus.
Understanding of networking, including public cloud and on‑premise infrastructure.
Strong knowledge of agile development practices, continuous integration and test automation.
Demonstrated ability to deliver projects on time by effectively managing tasks and priorities.
Benefits Generous pension contribution of up to 15%
Annual performance‑related bonus
Share schemes including free shares
Flexible benefits such as discounted shopping and cycle‑to‑work schemes
30 days of holiday with bank holidays on top
Well‑being initiatives and generous parental leave policies
Equality, Diversity & Inclusion We are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from under‑represented groups and are disability confident, providing reasonable adjustments upon request.
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