Job Description
My client in Bromsgrove has an exciting opportunity for a Scheduler to join their team! As the Scheduler, you will play a key role in ensuring the smooth and efficient running of the engineering function. You’ll be responsible for coordinating engineer schedules, tracking job and project progress, managing support documentation, and maintaining regular communication with customers.
Key Responsibilities
* Manage and coordinate engineering schedules based on urgency, SLAs, and resource availability
* Ensure timely updates and communication with customers
* Maintain accurate documentation and job records
* Coordinate engineer training and certification to ensure compliance
* Support Engineering Managers with internal training needs and bookings
* Liaise with engineering, operations, and order processing teams to streamline workflows
* Monitor project and order progress to support planning and resource allocation
* Identify and escalate service-impacting issues
* Contribute to continuous improvement of processes and service delivery
Key Requirements
1. Experience in a coordination or administrative role, ideally within a technical or engineering setting
2. Excellent organisational skills and the ability to multitask in a...