Join a well-established housing/property services organisation in a rewarding role that plays a key part in delivering an excellent customer experience. This Repairs Coordinator position offers the opportunity to support customers throughout the repairs journey, ensuring clear communication, efficient coordination, and high service standards. The role is offered on an initial 12-week temporary contract, with a strong likelihood of consistent work throughout the assignment.
Youll be supporting the day-to-day delivery of a responsive repairs service, acting as a key point of contact for customers while working closely with internal teams to ensure repairs are managed smoothly and efficiently. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on organisation, and takes pride in delivering excellent customer service.
Wed love to hear from anyone with experience as a Repairs Coordinator, Maintenance Administrator, Housing Repairs Officer, Customer Service Advisor (Repairs), or in a similar coordination or administrative role within housing, property, or maintenance.
As a Repairs Coordinator, you will be:
Coordinating responsive repair activities across the service
Keeping customers informed throughout the repairs journey
Maintaining accurate records on internal systems
Supporting reporting through data management and basic analysis
Liaising with internal teams and stakeholders to progress repair jobs
Monitoring ongoing repairs to ensure timely updates and completion
Id love to speak to anyone who has:
Experience in a repairs, maintenance, or housing environment (preferred but not essential)
Strong coordination and administrative skills
Excellent communication skills, both written and verbal
Confidence managing customer interactions throughout the end-to-end journey
Good attention to detail and accuracy in data handling
Basic data analysis skills (e.g. spreadsheets or internal systems)
Key requirements for this Repairs Coordinator role:
Ability to commit to a 12-week temporary assignment
Reliability and strong organisational skills
Ability to attend office days as part of a hybrid working model
The role is offering the following benefits:
Approximately £15 per hour
Hybrid working (typically 12 days per week in the office)
A supportive and collaborative working environment
The opportunity to gain valuable experience within a reputable organisation
Travel & Location
This role is based in the Stratford-upon-Avon area, with a hybrid working model combining home and office-based work. The location is easily accessible by road and public transport, making commuting straightforward for those based locally.
If this Repairs Coordinator role sounds like your next opportunity, please apply now or contact Ryan Stewart on or call 0121 798 3287.
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