Who are we We're Utility Bidder. Since our launch in 2009, we've helped more than 75,000 UK businesses switch energy suppliers and save over 45% on their energy bills. Our mission is to become the number 1 energy broker within the UK. We're recruiting for a Customer Service Advisor who is passionate, ambitious, and excited to be a part of our mission. What you'll be getting up to Responding to high volume inbound customer service calls Inputting customer data into the CRM system to make sure we store and are using the best information to make decisions Tracking queries from customers, suppliers and agents - ensuring every query is resolved efficiently Building great relationships with colleagues in the team and other departments Contacting customers regarding contract queries and being the first point of contact for customers and suppliers Working with sales agents within the Manchester office The role will be a great fit if You'll have good customer skills and will have previous experience in a customer focused environment. Have a 'can-do' attitude and be able to step up to the challenges of working in a fast paced, dynamic, and developing organisation. You are an excellent communicator, bringing your personality to work and interacting with people on a human level. Motivation and a positive attitude are key to this role. Know your way around a computer and be comfortable with new solutions that could enhance our ways of working. Initiative and a desire to learn & grow with the business. Able to work autonomously on a day-to-day basis. Your manager and team will be based in Corby. What's on offer Office hours 9 - 5.30pm Monday to Friday. We're happy to talk about agile & flexible working requests. 33 days holiday (including bank holidays) - and if that's not enough you can also buy & sell holidays too. Yearly company-wide holiday (eligible upon completion of settling in period) Summer and Winter Parties Employee Assistance Programme - with 24/7 access to a Remote GP Cycle to Work Scheme & Tech Scheme Pension Scheme Life Assurance cover Ongoing opportunities to progress your career If you're ready to take the next step in your career with a company that values your skills and contributions, apply today We look forward to hearing from you.