Job Description
The Role
At Crimson Tide, we’re building something exciting. As a growing AIM-listed SaaS company, we’re seeking an experienced Business Analyst / Project Manager who is passionate about delivering exceptional outcomes for our customers.
As the Business Analyst / Project Manager, you will be responsible for implementing mpro5 across our customer base, covering both new onboardings and change requests. As part of the Delivery team, you will work closely with customers and internal teams to gather requirements, scope, plan, and deliver projects that drive real value.
Key Responsibilities
1. Work with customers to understand their processes, challenges, and objectives, translating these into clear, actionable requirements
2. Document requirements in collaboration with Solutions Architects and product teams, ensuring traceability throughout delivery
3. Scope projects in collaboration with customers and Solutions Architects, organizing requirements into a backlog and release plan, and managing stakeholder expectations
4. Define and implement an agile delivery model to deliver projects in shippable increments
5. Manage project delivery, including planning, resourcing, scheduling, and budget tracking
6. Develop and maintain detailed project schedules, budgets, and work plan...