Head of Field Service
An established and forward-thinking automotive company based in South Yorkshire is seeking a dynamic and commercially minded individual to lead the Aftermarket and Stakeholder Management function. This critical role will oversee Customer Service, Service Centres, and Field Service teams, ensuring the delivery of a best-in-class Automotive Aftermarket operation.
Key Responsibilities:
Provide leadership and strategic direction across the Customer Service, Service Centres, and Field Service teams.
Deliver high-performance service standards, ensuring a customer-centric approach at every level of the Aftermarket function.
Play a key role within the Aftermarket management team, contributing to and implementing organisational development strategies.
Develop and promote innovative, efficient, and effective service delivery practices that reflect our commitment to customer satisfaction.
Maintain strong stakeholder relationships through ...