Description Salary: £28,995.00 per annum (with progression available up to £31,225.00 per annum) Grade: C Contract: Full-Time, Permanent Join the Security Services Team at Birmingham City University Birmingham City University is thriving and growing in both stature and quality every day. Our Security Services team plays a vital role in that growth by helping to ensure that students, staff, and visitors enjoy a safe and welcoming environment. We're committed to supporting the wider University community, working alongside colleagues and stakeholders to uphold a secure and peaceful campus that everyone deserves. About the Role As part of our operational security team, you’ll deliver, professional, efficient, and approachable safety guidance and security services. You’ll be a visible and reassuring presence, consistently delivering exceptional customer service to students, staff, and visitors. You'll also work closely with management to support the University's wider goals, using your skills and experience to enhance our service bringing innovative ideas, best practices, and a commitment to continuous improvement Key Responsibilities Ensure the safety and security of everyone on campus while protecting University assets and interests. Provide friendly, professional, and effective front-line assistance, acting as an ambassador for the University. Carry out a range of security duties, including responding to emergency situations and serving as a First Responder when required. Be an active and reliable member of the operational security and reception teams. Operate and monitor CCTV, alarm systems, and other security technologies from our state-of-the-art control rooms. Handle all information with confidentiality, in accordance with the Data Protection Act/GDPR and Human Rights Act. Identify and report any potential Health and Safety issues proactively. Maintain a high standard of training and remain compliant with relevant legislation through ongoing professional development. About You – Essential Requirements Experience in a security role or a similar environment with transferable skills. GCSEs (or equivalent) at grade C or above, particularly in English Language. Hold a valid SIA ‘Security Guarding’ or, preferably a ‘Door Supervision’ licence, or be capable of achieving this within three months of starting the role (training and renewal costs will be covered by the University post-probation). Demonstrate the competencies outlined in the Person Specification of the aligned Job Description. Meet the expectations outlined in the ‘Special Requirements’ and ‘Expectations of All Staff’ sections of the Job Description. Be available to work on a rotating shift pattern. What We Offer In recognition of your dedication, we offer continuous personal and professional development opportunities, along with a range of benefits, including: 40 days of annual leave (including bank holidays and closure periods) Competitive direct contribution pension scheme, with the option to retain LGPS for eligible candidates Access to our Employee Assistance Programme for wellbeing support Cycle to Work Scheme Why not take a look on the interactive map that shows the facilities across campus. Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from female and/or minority ethnic applicants. The University is proudly Disability Confident. This means amongst other things that we commit to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role. Please click the below link to download the Job Description: Job Description The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.