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Account director

London
Invictus
Account director
Posted: 27 April
Offer description

Account Director Engineering Operations (On-Site) Location: On-site, 5 days per week Salary: £80,000£90,000 comprehensive package We are seeking a highly polished, commercially astute Account Director to lead engineering operations at a large, complex, and highly regulated static site. This is a senior leadership role requiring a strong corporate mindset, exceptional stakeholder engagement, and the ability to drive performance across a multidisciplinary technical team. The Role As Account Director, you will hold full responsibility for the strategic and operational delivery of engineering services on-site. You will oversee a team of approximately 20 professionals, including Engineers, Supervisors, Engineering Managers, and a Project Manager. Acting as the primary client interface, you will be accountable for maintaining a strong, professional relationship, ensuring service excellence, and consistently aligning delivery with client expectations and contractual obligations. Key Responsibilities Provide visible, authoritative leadership across all engineering functions on-site Manage and develop a team of ~20 staff, ensuring high performance, engagement, and accountability Act as the senior point of contact for the client, building and maintaining a credible, trusted partnership Lead regular client meetings, performance reviews, and strategic discussions Proactively manage client expectations, resolve escalations, and ensure high levels of satisfaction Own the P&L for the account, including budgeting, forecasting, and cost control Ensure full compliance with all statutory, regulatory, and corporate governance standards Drive operational excellence, service delivery improvements, and innovation initiatives Oversee project delivery in partnership with the Project Manager, ensuring timelines and budgets are met Implement and maintain robust reporting structures, KPIs, and performance metrics Lead on risk management, health & safety, and business continuity planning Requirements Proven experience in a senior account leadership role within engineering, facilities management, or a related technical environment Demonstrated experience managing large, multidisciplinary teams in a corporate setting Strong track record of direct client engagement and relationship management at a senior level Strong commercial acumen with P&L responsibility Exceptional communication, negotiation, and stakeholder management skills Highly structured, process-driven, and comfortable within a formal corporate environment Strong understanding of compliance, health & safety, and operational governance Degree-qualified or equivalent in an engineering or related discipline (preferred) Package £80,000£90,000 base salary Comprehensive benefits package (bonus, pension, private healthcare, etc.) This role is suited to an individual who thrives in a structured, corporate environment, is confident managing demanding client relationships, and can lead from the front while maintaining the highest standards of professionalism and delivery.

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