Job Details
Mobile Receptionist / Caretaker required on a permanent part-time and full-time basis, based at Bankhead, Glenrothes.
Bankhead, Glenrothes – Position 1
Mobile Receptionist / Caretaker
1. Working 36 hours per week between 6:30am and 8:30pm, Monday to Friday, on a permanent, full‑time 52‑week contract.
Bankhead, Glenrothes – Position 2
Mobile Receptionist / Caretaker
2. Working 22.5 hours per week between 6:30am and 8:30pm, Monday to Friday, on a permanent, full‑time 52‑week contract.
About the role
Key tasks:
3. Providing a reception service for visitors and Fife Council colleagues, providing general information and assisting with enquiries either in person or by phone, e-mail.
4. Acting as the first point of contact for customer complaints and comments. Resolving when possible and escalating non routine problems or issues to their Facilities and Civic Officer.
5. Carrying out building compliance checks, including water testing and fire safety
6. Carrying out building and equipment inspections as instructed. Requesting any relevant repairs as a result of the inspection
7. Undertaking basic grounds maintenance such as litter picking and snow clearing of access areas as required.
8. Responsible for the opening and closing of the building/depot, including initial walk round checks
You will earn a competitive salary of £24,740.74 to £25, 885.80 and have access to a range of benefits, including:
9. £13.18 per hour to start, plus extra payments for shift work.
10. Access to and support with a training opportunities and qualifications for the job.
11. Membership of Fife Pension Fund which is part of the Scottish Local Government Pension Scheme (LGPS Scotland)
12. Generous Holiday Allowance.
13. Pay is 4 weekly.
14. Local and national discounts including supermarkets, restaurants, and retail!
The Person
Educated to SCQF level 5, which includes National 5 or SVQ level 2 or Standard Grades at Credit level including English or equivalent.
Ensuring the safe and efficient procedures of a range of buildings. (Take ownership - See ‘How We Work Matters’ Framework).
Experience of resolving telephone enquiries.
Communication skills.
Team working skills (work together).
A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.
You will be required to attend an Induction Training Day before starting in post.