Senior In-Reach Clinician - SalisburyPackage DescriptionAs a In-Reach Clinician you will be part of our valued team in our Care Coordination Service, receiving access to exclusive rewards and benefits including: £47,810 (Band 7 AfC Salary) with NHS Pension and full Agenda for Change terms and conditionsMembership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to youAccess to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest ratesOnline and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission Job IntroductionSenior In-Reach Clinician – Band 7Location: Salisbury District HospitalHours: Full time 37.5 Hours per weekAn exciting opportunity has arisen for a Senior In-Reach Clinician to join our dedicated team at Salisbury District Hospital.In this key role, you’ll represent HCRG Care Group within the acute hospital setting, supporting effective discharge and providing an admission avoidance service at the hospital’s front door (A&E and admission wards). You’ll work collaboratively with patients, carers, and internal and external partners to ensure safe, timely, and appropriate discharge pathways.You’ll play a vital part in maintaining patient flow, delivering excellent care, and ensuring a positive experience for every patient.If you’re proactive, experienced, and passionate about supporting patients’ journeys through acute care and beyond, we’d love to hear from you. To apply: Please submit your expression of interest and a short statement outlining your suitability for the role to Annette White Annette.White@hcrgcaregroup.com Main Responsibilities Provide a calm, supportive presence on front-door wards to help avoid admissions and support timely discharge.Work collaboratively with social care partners to offer seamless, integrated support.Guide and mentor Band 6 in-reach staff within the acute setting.Champion respectful, patient-centred care.Help reduce length of stay through early, well-coordinated discharge planning.Join ward whiteboard meetings to maintain progress and assist decision-making.Contribute to or lead key reviews related to discharge decisions.Share updates on discharge policies, national guidance, and best practice.Apply sound understanding of the Mental Capacity Act during planning.Remain vigilant to safeguarding concerns and escalate when needed.Use detailed CHC knowledge to support assessments.Oversee Wiltshire discharges, ensuring medications, equipment, and referrals are arranged.Offer clear, supportive communication to patients and carers.Adapt communication style to meet varied needs.Maintain accurate, up-to-date patient records for effective information sharing.Support teams with correct documentation and timely onward referrals.Use multiple electronic patient record systems confidently.Recognise difficult conversations, offer support, and escalate appropriately.Understand the complaints process and assist staff and service users sensitively.Stay updated on national directives affecting discharge and help teams apply them.Maintain awareness of Health & Safety and Infection Prevention in discharge planning.Use a balanced, pragmatic approach to risk management.Work closely with the Patient Flow Hub to resolve barriers to discharge.Participate in system-wide meetings to support onward care planning.Support colleagues who are learning, including those shadowing or newly inducted.Model respectful, positive working relationships with all partners.Encourage carer involvement and initiate Carer’s Assessments when needed.Build supportive relationships in pressured situations and use opportunities to network.Strengthen links with voluntary and third-sector organisations.Prioritise actions that create safe, effective discharge plans, escalating concerns when required.Contribute to internal and national audits.Help shape and develop policies relevant to the role.Adjust plans quickly when patient needs change to keep discharge planning moving.Seek ongoing learning opportunities, both formal and informal. Ideal CandidateEssentialRegistered Clinician, and experience of working within health or social care Ongoing evidence of continuing professional development Experience of managing staffDemonstrate understanding of front door servicesExperience of working across organisational boundaries within health and social careKnowledge and understanding of current legislation and best practice in relation to key areas including Information Governance, Care Act, Mental Capacity Act.Up to date understanding of National Hospital Discharge policies and guidanceAbility to manage, and adapt to change within multiple teamsAbility to contribute to, monitor and implement changes and improvements to servicesKnowledge of safeguarding policies and proceduresAbility to interpret clinical information to support risk assessments when planning dischargesExcellent communication skills, both verbal and written, and the ability to influence others in clinical decision making towards dischargeAble to change priority, often at short noticeCreative approach to system pressuresSound conversational skills allowing for difficult conversations with both patients, families, and staffAbility to remain calm and consider wider picture in particularly stressful situations.IT proficiencyAbility to prioritise workload, often in response to a changing pictureAbility to work autonomously as well as part of multiple teamsThis post will require onsite presence at an acute hospitalWilling to work in other areas of HCRG as and when required to do soAttendance at and participation in wider system meetingsDesirableTeaching and assessing in practice qualificationExperience of quality improvement work, in particular with regard discharge planningAbility to influence and negotiate About the Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.