Overview
Academic Operations Manager (Maternity Cover) – Hybrid working for 2 days per week at home. Location: Hybrid; Salary: c.£33,000 per annum dependent on experience; Contract Type: fixed term contract (Up to 12 months); Hours: Full-time; Closing date: 5 October 2025.
Our client has an exciting opportunity for an experienced educational course administrator to act as Academic Operations Manager for their Postgraduate Certificate programmes. The successful candidate will manage the coordination and administration of all accredited programmes within the Continuing Education Department and will line-manage four members of the administration team.
Responsibilities
* Coordinate and administer all accredited programmes within the Continuing Education Department.
* Line manage four administration staff.
* Administer education/training courses and events.
* Manage multiple complex tasks and maintain high levels of accuracy and attention to detail.
* Provide excellent customer service and clear, proactive communication.
* Apply strong project management and organisational skills to meet deadlines.
* Work independently with a proactive, self-motivated approach.
Qualifications and Skills
* Experience administering education/training courses and events.
* Experience managing multiple complex tasks.
* Experience in line management.
* Background in customer service.
* Proficient project management and organisational skills; strong IT skills including Microsoft Office (Excel) and CRM systems.
* Excellent written and oral communication skills.
* Ability to work confidently and independently.
* Strong problem-solving and interpersonal skills.
Desirable (but not essential)
* Experience making commercial decisions and solving problems independently.
* Experience managing a team and delegating tasks.
* Experience using Learning Management Systems (LMS).
* Understanding of the veterinary sector and best practices in online education.
* Experience creating and monitoring a departmental budget.
The person
* Ability to manage multiple priorities with accuracy and attention to detail.
* Strong organisational and problem-solving skills.
* Proactive, self-motivated approach with confidence to work independently.
* Excellent communication and interpersonal skills with a customer-focused mindset.
* Ability to lead, motivate, and support colleagues when required.
* Adaptable, resourceful attitude and willingness to learn new systems and processes.
About the Organisation
The organisation is a professional membership association dedicated to advancing care for companion animals. With a membership of over 10,000 veterinary surgeons, vet nurses and students, they operate in the UK and internationally to promote excellence in small animal practice through education and science. They deliver education courses, host events, and publish books, manuals, apps, and magazines. They are committed to empowering veterinary professionals with knowledge, skills, and support to thrive and deliver high standards of care.
Rewards and Benefits
* Basic salary around £33,000 per annum (dependent on experience).
* Generous employer pension contributions from 7% up to 10% with length of service.
* Holiday entitlement starting at 25 days per year plus bank holidays.
* Hybrid working support.
* Enhanced family leave benefits (maternity, paternity, adoption, etc.).
* Life assurance, free legal helpline, health and wellbeing support.
* Ongoing training and development, free onsite parking, Cycle to Work scheme, and regular social activities.
How to apply
Please submit your CV and a cover letter detailing how you meet the requirements in the role description on the vacancy page, “Join our team”. Applications may be reviewed and interviews held at any time prior to the closing date, and the vacancy may be filled early if a suitable candidate is found.
By applying, you consent to the information on your CV being held by the Association for six months. The organisation is committed to equality, diversity and inclusion and encourages applications from a diverse range of suitably qualified candidates.
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