Defect Manager (Infrastructure/Networking)
Pay Rate: £500 (via umbrella)
Duration: 12 months initial (scope to extend)
Working arrangement: 3 times a week in Bristol
A leading public sector institution is undertaking a major multi-site infrastructure transformation and is seeking an experienced Defect Manager to take ownership of all programme-wide defect streams. This is a pivotal, high-visibility role supporting the rollout of physical devices and networked hardware across a large estate.
You will be responsible for end-to-end defect management across multiple workstreams within a large infrastructure implementation project. This includes triage, assignment, tracking, reporting, and driving resolution across on-site teams, engineers, suppliers, and service functions.
Experience required:
1. Strong understanding of networking fundamentals (VLANs, firewalls, VRFs, segmentation; Juniper experience beneficial)
2. Extensive hands-on defect management in physical infrastructure environments (printers, network equipment, building hardware, connected devices, etc.)
3. Solid knowledge of networking fundamentals: understanding of VLANs, firewalls, VRFs, segment management, preferably with Juniper switch exposure (operation, not configuration).
4. Expert-level Jira skills, including dashboards, reporting, and full audit trail maintenance
5. Proven ability to run multi-stream defect proces...