1. Hybrid Working
2. Competitive Hourly Rate
About Our Client
The organisation is a small-sized entity within the Not For Profit industry, dedicated to supporting individuals and communities. They focus on providing housing and related services, ensuring positive outcomes for their tenants and stakeholders.
Job Description
3. Manage rent arrears and ensure timely collection of payments.
4. Engage with tenants to provide advice and support regarding payment plans.
5. Maintain accurate records of all interactions and transactions.
6. Prepare reports on income collection performance for internal review.
7. Work closely with other departments to resolve tenant-related issues.
8. Ensure compliance with relevant regulations and organisational policies.
9. Provide excellent customer service to tenants and stakeholders.
10. Contribute to the improvement of income collection processes and procedures.
The Successful Applicant
A successful Income Officer - Interim should have:
11. Experience in income collection or a related field within the Not For Profit industry.
12. Strong knowledge of housing regulations and rent arrears management.
13. Excellent communication and interpersonal skills.
14. Ability to work independently and handle sensitive situations professionally.
15. Proficiency in maintaining accurate records and preparing reports.
16. A solution-oriented mindset and a commitment to supporting tenants.
What's on Offer
17. Hourly rate between £19.00 and £23.00, commensurate with experience.
18. Temporary position offering flexibility and a supportive working environment.
19. Opportunity to contribute positively within the Not For Profit industry.
20. Role based in St. Helens, providing an accessible location for local candidates.
If you are an organised and motivated professional, this Income Officer - Interim position in St. Helens could be the perfect next step in your career. Apply today to make a meaningful impact!