Role Purpose
The Healthcare Assistant supports patients and clinical staff by providing high-quality personal care and assisting with daily healthcare activities. The role focuses on ensuring patient comfort, dignity, safety, and wellbeing while supporting nurses, doctors, and other healthcare professionals.
Key Responsibilities
Assist patients with personal care, including washing, dressing, toileting, and mobility.
Support patients with eating and drinking, following dietary and care plans.
Monitor and record vital signs such as temperature, pulse, respiration, and blood pressure (where trained).
Assist with moving and handling patients safely, using appropriate equipment.
Maintain clean, safe, and comfortable care environments.
Provide emotional support and reassurance to patients and their families.
Observe and report changes in patients’ physical or mental condition to senior staff.
Assist with basic clinical tasks as delegated by qualified healthcare professionals.
Follow infection prevention and control procedures at all times.
Maintain accurate records in line with organizational policies.
Uphold patient confidentiality, dignity, and safeguarding standards.
Skills and Competencies
Compassionate, caring, and patient-focused approach.
Good communication and interpersonal skills.
Ability to work effectively as part of a multidisciplinary team.
Basic literacy and numeracy skills.
Ability to follow instructions, policies, and procedures.
Good time management and organizational skills.
Physical ability to support patients with mobility and daily activities.
Qualifications and Experience
NVQ/QCF Level 2 or 3 in Health and Social Care .
Previous experience in a healthcare or care setting .
Working Conditions
May include shift work, nights, weekends, and holidays.
Role involves physical activity, including standing, lifting, and assisting patients.
Professional Standards
Adhere to organizational values, policies, and procedures.
Comply with health and safety regulations.
Participate in training, supervision, and continuous professional development