East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job Summary
These positions are based Nationally.
Job Description
Key Responsibilities:
Researchers On Our Teams Are:
* Experienced qualitative researchers, ideally with quantitative research skills as well
* Skilled at analysing and synthesising research data
* Great storytellers and communicators
* Very good at collaborating in a dynamic, data-driven, creative environment
* Committed to ethical and responsible research.
Primary Responsibilities:
* Scope, plan, conduct, analyse and communicate research
* Lead colleagues to analyse and synthesise research data
* Communicate research findings across the organisation
* Work closely with product managers, designers and developers to turn user research findings into actions that lead to valuable product and service designs
* Mentor, support and line manage mid level and junior User Researchers
If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
* Research. You can demonstrate experience in a wide range of user research methods, and can help teams to adopt them. You can plan user research for services with challenging user needs and complex user journeys. You are willing to work across multiple teams and projects when required. You can advise colleagues on the choice and application of research methods to assure best practice.
* User-centred and Agile practices. You can understand and demonstrate experience in a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their Agile workflow. You can advocate for user research, and engage potentially sceptical colleagues and stakeholders.
* Analysis and synthesis. You can understand and help teams to apply a range of methods to analyse research data and synthesise findings. You can work collaboratively with colleagues in carrying out analysis and synthesis. You can advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice. You can share insights with a range of colleagues and stakeholders to help elevate the user's voice.
* Inclusive research. You can help teams understand the diversity of users of government services. You can effectively include all kinds of users in appropriate research activities. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. You recognise the ethical implications when planning and carrying out research for both the researcher and participant.
* Stakeholder relationship management. You can influence stakeholders and manage relationships effectively. You can build long-term strategic relationships and communicate clearly and regularly with stakeholders.
* Research management, leadership and assurance. You can evaluate the quality of user research, explain what good practice involves and give constructive feedback to other user researchers to ensure their work meets good practice standards
Essential
* Research. You can demonstrate experience in a wide range of user research methods, and can help teams to adopt them. You can plan user research for services with challenging user needs and complex user journeys. You are willing to work across multiple teams and projects when required. You can advise colleagues on the choice and application of research methods to assure best practice.
* User-centred and Agile practices. You can understand and demonstrate experience in a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their Agile workflow. You can advocate for user research, and engage potentially sceptical colleagues and stakeholders.
* Analysis and synthesis. You can understand and help teams to apply a range of methods to analyse research data and synthesise findings. You can work collaboratively with colleagues in carrying out analysis and synthesis. You can advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice. You can share insights with a range of colleagues and stakeholders to help elevate the user's voice.
* Inclusive research. You can help teams understand the diversity of users of government services. You can effectively include all kinds of users in appropriate research activities. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. You recognise the ethical implications when planning and carrying out research for both the researcher and participant.
* Stakeholder relationship management. You can influence stakeholders and manage relationships effectively. You can build long-term strategic relationships and communicate clearly and regularly with stakeholders.
* Research management, leadership and assurance. You can evaluate the quality of user research, explain what good practice involves and give constructive feedback to other user researchers to ensure their work meets good practice standards
Person specification
Please Refer To Job Description.
Alongside your salary of £56,532, Ministry of Justice contributes £16,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
Candidates must complete the full application form, including a CV and a statement of suitability (750 words max). Please ensure that your name is removed from your CV and personal statement.
Your statement of suitability should describe how you meet the below requirements, as set out in the Person Specification.
Candidates who do not submit both a CV and a separate, tailored statement of suitability will not be invited to interview.
Within your statement of suitability, please focus on demonstrating how you meet the following essential criteria which are being assessed at the pre-sift or sift stages;
* Research. You can demonstrate experience in a wide range of user research methods, and can help teams to adopt them. You can plan user research for services with challenging user needs and complex user journeys. You can advise colleagues on the choice and application of research methods to assure best practice.
* Analysis and synthesis. You can understand and help teams to apply a range of methods to analyse research data and synthesise findings. You can work collaboratively with colleagues in carrying out analysis and synthesis. You can advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice. You can share insights with a range of colleagues and stakeholders to help elevate the user's voice.
* Research management, leadership and assurance. You can evaluate the quality of research against accepted professional standards for user research, explain what good practice involves and give constructive feedback to other user researchers to ensure their work meets good practice standards.
In Justice Digital, We Recruit Using a Combination Of The Government Digital And Data Profession Capability And Success Profiles Frameworks. We Will Assess Your Experience, Technical Skills And The Following Behaviours During The Assessment Process:
* Leadership
* Working together
* Changing and Improving
* Communicating and influencing
A diverse panel will review your application against the full Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. The interview will be a mix of interview questions and a short User Research task, which will be provided in advance of the interview.
Should we receive a high volume of applications, a pre-sift based on ‘Research. You can demonstrate experience in a wide range of user research methods, and can help teams to adopt them’ will be conducted before the sift.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0345 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
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