About TOTAL PA
TOTAL PA Ltd provides professional virtual assistant and business support services—from call answering and lead handling to diary management and back-office support. As we grow, we're looking for a confident and engaging Client Engagement & Appointments Coordinator to join our office-based team.
The Role
This is an office-based role (no remote working).
As a Client Engagement & Appointments Coordinator, you will:
* Handle inbound solar enquiry leads — no cold calling
* Speak with customers who have already expressed interest in solar
* Build rapport quickly and professionally
* Gather accurate information in a friendly and efficient manner
* Book initial calls with surveyors or arrange site surveys
Full training will be provided — no solar experience is required.
About You
We're looking for someone who:
* Has a warm, polite, and energetic phone manner
* Quickly builds rapport and puts people at ease
* Is reliable, detail-oriented, and professional
* Brings enthusiasm and positivity to every call
What We Offer
* Part-time role: 20 hours per week
* Salary: £13,000 per annum
* Office-based role (LN5 8ES)
* Full training and ongoing support
* Friendly and professional working environment
* Opportunity to grow with a company supporting clients across the UK
Location
This is a fully office-based position at our [Lincoln LN5 8ES]. Please only apply if you can reliably commute.
How to Apply
Click Apply Now, attach your CV, and include a short note about why your phone manner makes you a great fit for TOTAL PA's Client Engagement & Appointments Coordinator role.
Job Types: Part-time, Permanent
Pay: £13,000.00 per year
Expected hours: 20 per week
Benefits:
* Company pension
Work Location: In person