Irrigation Technical Support Engineer
South Location: Home-based (covering the Northern region)
Hours: 40 per week
Reports to: Branch Manager
The Role
As an Irrigation Technical Support Engineer, you will play a key part in supporting customers, installers, and partners across the Southern region. This mobile role involves providing technical assistance on our commercial and golf automatic irrigation systems, troubleshooting system components, and supporting full installation and commissioning projects.
This is an exciting opportunity for someone with strong technical and customer-facing skills who enjoys problem-solving, travel, and working independently.
Key Responsibilities
Provide on-site and remote technical support for irrigation systems and Otterbine lake management products.
Assist installers, contractors, and customers with system installations, commissioning, diagnostics, and maintenance.
Troubleshoot electrical, mechanical, and hydraulic issues across irrigation control systems and components.
Deliver product demonstrations, technical guidance, and training where required.
Work closely with the Hydroscapes team to ensure high-quality customer experience and timely support.
Maintain accurate records and reports of service visits, system assessments, and customer interactions.
Promote best practices and solutions to improve system performance and reliability.
Essential Skills & Experience
Strong technical aptitude with experience in irrigation, electrical, mechanical, water systems, or field service engineering.
Excellent communication skills; both written and verbal, with a confident and professional approach.
Strong analytical and problem-solving abilities with the ability to think proactively and strategically.
Proficiency with Microsoft Office and comfortable using digital tools and diagnostic equipment.
Ability to work independently, manage your own schedule, and multitask effectively.
Full UK driving licence.
What We Offer
Competitive salary and benefits package
Company vehicle and tools
Training and development on Irrigation products
Supportive, collaborative environment within a leading industry brand
Opportunities for progression within the division
How to Apply If you're a technically minded, customer-focused engineer seeking a role with variety, autonomy, and the chance to work with market-leading irrigation products, we’d love to hear from you