Location - Huddersfield - Hybrid
Monday to Friday - 9.00am - 5.30pm
Salary - DOE - up to 40,000 Per Annum
About the Role
We're looking for a commercially minded Client Services Manager to join a growing team, managing a portfolio of high-profile clients across multiple sectors.
You'll take ownership of client onboarding, delivery, and ongoing account management, ensuring an exceptional level of service while identifying opportunities to grow revenue and strengthen long-term partnerships.
This is a highly visible role where you'll act as a key point of contact, working closely with both clients and internal teams to deliver results, drive engagement, and secure renewals.
Key Responsibilities
Manage and develop key client relationships, ensuring a consistently high level of service
Oversee onboarding, campaign delivery, and ongoing account performance
Act as the main point of contact for clients, handling requests and coordinating delivery with internal teams
Analyse performance data to identify trends, insights, and growth opportunities
Lead client meetings and presentations, sharing updates on performance, products, and market insights
Work collaboratively across marketing, technical, and operational teams
Support new business activity by contributing to pitches and client opportunities
Develop and implement account growth and retention strategies
Ensure all contractual obligations and service standards are consistently met
Represent the business at industry events and client meetings
What We're Looking For
Proven experience in a client services, account management, or customer success role
Strong communication skills with the ability to engage confidently with senior stakeholders
Commercial awareness with a focus on growth, retention, and client satisfaction
Analytical mindset with the ability to interpret data and provide actionable insights
Highly organised, proactive, and able to manage multiple priorities
Confident using tools such as Excel and PowerPoint
Ability to thrive in a fast-paced, client-focused environment
Desirable Skills
Experience working with large or enterprise-level clients
Knowledge of marketing, data, or digital service delivery
Strategic thinking with a creative approach to problem-solving
Contact Me Directly on - (url removed) for a confidential chat, TODAY
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