Due to continuous growth, we are looking for a qualified and experienced Senior Block Manager with good people skills, who wants to help our Block Management department, develop and prosper. About the Company: Martyn Gerrard is a long established, professional estate agency operating in the North/North-West London area, and covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the Companys, and prides itself on its collaborative management style. For people who want to develop a long-term career, are not afraid of hard work and commitment in order to succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements. The Block Management Department efficiently manages approximately 90 Blocks. In addition to our Block Management Team Leader, it currently employs two Senior Block Managers and two Junior Block Managers, as well as two Block Management Accounts assistants. What we offer: A supportive, friendly work environment Opportunities to learn, develop and grow your career Support in obtaining formal qualifications Private medical insurance 28 days of holiday, a day off on your birthday and time off between Christmas and New Year The Role : As a Senior Block Manager, you will manage your own portfolio of Blocks, while working collaboratively with other Block Managers to deliver for our Freeholders and Leaseholders. You will work as part of a team of Block Managers to support the more junior staff members and help the department grow. Responsibilities : Communicate clearly and concisely with Leaseholders, Freeholders, Contractors and Solicitors. Assist in the Business Development activities to bring more Blocks to the Department. Read, explain and communicate leases to Leaseholders. Plan and deliver on PPM maintenance. Respond quickly and efficiently to incoming maintenance calls. Ensure all Blocks adhere to H&S regulations. Perform FRA Assessment. Issue Invoices. Prepare budgets and end of year accounts. Attend AGM and Residential Meetings Inspect sites on a regular basis. Onboard new blocks. Ensuring all disputes are dealt with in a timely and professional manner. Ensuring all disputes are dealt with in a timely and professional manner. Train and support the Junior Block Managers Requirements : MTPI/ATPI qualified or a commitment to obtain the qualification 3-4 years experience as a Block Manager A desire and drive to succeed High levels of emotional intelligence, with the ability to defuse conflict situations, finding a practical way to move forward Attention to details Ability to work under pressure to clear deadlines IT literacy The Block Manager role is office based in Finchley Central, Monday to Friday, 9.00am to 5.30pm.