The Role
As a Receptionist / Administrator you’ll be the professional first point of contact for the Haslar site, helping to create a welcoming, organised and well‑run environment while providing essential administrative support that enables colleagues to focus on delivering critical work.
Day‑to‑day, you’ll be the first friendly face people see on site, welcoming visitors, answering queries and helping things run smoothly. Alongside reception duties, you’ll support with site administration such as organising meeting rooms, keeping records up to date, taking notes or minutes when needed, and pitching in with whatever helps the team stay organised and on track.
Your responsibilities will include:
1. Providing a professional and welcoming front‑of‑house reception service
2. Managing visitors, enquiries and incoming calls, ensuring messages are passed on accurately
3. Supporting site administration activities, including maintaining records and organising meeting rooms
4. Taking notes or minutes at meetings when required
5. Proactively supporting the wider site team by identifying tasks that need doing
6. Assisting with security‑related administrative tasks as the role develops
Essential experience of the Receptionist / Administrator:
7. Experience in a customer‑facing or reception environment
8. Strong communication skills with the ability to interact confidently with a wide range of people
9. Proven administrative skills with the ability to maintain accurate records and documentation
10. Ability to organise workload effectively and manage multiple tasks
11. Confident using Microsoft Word and Outlook
12. Proactive and self‑sufficient approach to work with a strong attention to detail
Desirable qualifications for the Receptionist / Administrator:
13. Business administration or customer service qualification equivalent to NVQ Level 3
We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.
This role is 37 hours per week based at the Haslar site. Shift patterns for this role are alternating half‑day shifts of 07:30–11:30 and 11:30–15:30, working alongside another receptionist.
Haslar
Our facilities at the Haslar Marine Technology Park are state-of-the-art, including our ocean basin rotating arm, and marine towing tank, offering an unparalleled environment for testing and refining designs. Our marine technology offers our global customers a service to deliver constrained hydrodynamic model tests of surface ships, submarines, offshore structures, and renewable energy devices.
Why Join QinetiQ?
As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.
As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.
Our Benefits
14. Matched contribution pension scheme, with life assurance
15. Generous holiday allowance, with the option to purchase additional days
16. Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
17. Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
18. We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
19. Volunteering Opportunities - helping charities and local community
Our Recruitment Process:
We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.
Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.