WE ARE RECRUITING
Are you looking for a career – not just a job?
We are currently recruiting for the following position:
JCB FIELD SERVICE ENGINEER
The ideal candidate will have experience servicing plant equipment within industrial and/or construction applications, and possess a full clean driving licence. A good working knowledge of hydraulics, engines, electrics, and fault diagnosis is essential, with main dealer experience a distinct advantage.
In return, we offer excellent working conditions, a competitive remuneration package, and opportunities for training and development.
MAIN PURPOSE OF JOB
* To diagnose faults, repair, and test equipment. Record work done and report any faults not corrected.
* A degree of flexibility is required regarding working hours, as there is a requirement to work outside of normal hours.
INDIVIDUAL KEY OBJECTIVES
* Receive electronic (written and verbal) instructions via a handheld PDA in the event of breakdown.
* Undertake comprehensive risk assessments and ensure safe working practices are in place during work.
* Diagnose faults and report to Supervisor/Manager for instructions on whether to proceed with repair.
* Ensure all work is completed within specified timeframes.
* Maintain acceptable levels of quality.
* Identify and liaise with Supervisor/Manager when additional work is necessary.
* Obtain full authority before undertaking extra work.
DETAILED RESPONSIBILITIES
* Maintain safety standards at all times.
* Handle customer’s property with care.
* Handle TCH company property responsibly.
* Obtain necessary parts from stores.
* Perform repairs and testing promptly.
* Accurately complete and sign off all job cards (electronic or written), providing full descriptions of work carried out.
* Maintain discipline standards.
* Inform supervisor if completion times cannot be met.
* Discuss vehicle concerns directly with customers when necessary.
* Achieve minimum standards of customer satisfaction as set by Manager/Supervisor.
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