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Supporter liaison officer

Brighton
Brighton and Hove Albion Football Club
Liaison officer
€33,000 a year
Posted: 12h ago
The role

Job Description

Hours: 35 hours per week plus all home matches plus 50% share of PL away matches, WSL home and away matches (time in lieu after 5 matches)

Location: American Express Stadium, Brighton

Contract Type: Permanent

We are looking for a dedicated, energetic, and highly collaborative Supporter Liaison Officer (SLO) to ensure the fan voice is not just heard but represented in relevant decision‑making. From shaping matchday atmospheres to prepping for potential European nights, you will be the ultimate champion for our supporters, living and breathing the matchday experience right alongside them.

This role will include evenings and weekends due to matchday working.

With a solid background in customer service, you have a knack for balancing complex, fast‑moving priorities and keeping projects seamlessly on track, all while maintaining sharp accuracy in your day‑to‑day data entry. Above all, you are a collaborative team player and a master communicator who knows how to tailor your message across different mediums to engage and influence any audience.

Our values are essential to our success

  • Act with Integrity
  • Make it Special

How we say thank you

  • Complimentary breakfast and lunch at both sites
  • 23 days holiday rising with length of service (pro rata for part‑time staff)
  • Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more
  • Enhanced family policies
  • Access to a gym and padel court at our training ground
  • Priority access to match tickets and access to free WSL tickets for 2026/27 season
  • In‑house training programme and CPD opportunities
  • Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI

We take pride in an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact teamtalent@brightonandhovealbion.com

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

Right to work

UK‑based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3‑year reference history, DBS checks, and verification of your eligibility to work. We do not sponsor applicants without the right to work in the UK.

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