Subscribe to our newsletter below and never miss the latest updates or an exclusive offer.
Apply to: Customer Service Apprentice (Shipping Clerk)
Name Email Telephone Address Cover Note Upload CV
Customer Service Apprentice (Shipping Clerk)
Apply From: 29/03/2025
Learning Provider
Delivered by THE WKCIC GROUP
Employer
EVERGREEN MARINE (UK) LIMITED
Vacancy Description
There are four customer service sections in total, each with their own unique job functions. We are currently hiring for an Apprentice to join our Customer Service Department, Traffic Section.
Customer Services Traffic - (Export Bookings):
* Take bookings – Input booking in system
* Haulage – Input booking and check with LOG-IMS for equipment/haulage availability
* Extra Charges – Advise customers of any additional charges incurred (e.g. vehicle detention or wasted costs)
* Invoice – Invoice customer for extra charges and chase payment for non-credit customers
* Damaged container – liaise with customer if container damaged at load site
* Car shipments – Provide V5 to the police for checking
* Web bookings – Assist customers with web booking queries
* Customer Helpline – Handling customer’s queries regarding export matters
Key Details
Vacancy Title
Customer Service Apprentice (Shipping Clerk)
Employer Description
One of the largest international shipping container companies in the world with a big focus on its customers as well as environment protection.
Vacancy Location
Evergreen Marine (UK) Ltd, Evergreen House, 160 Euston Road London NW1 2DX
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000312302
Key Dates
Apply From
29/03/2025
Closing Date For Applications
2025-04-13 23:59:59
Interview Begin From
Possible Start Date
2025-04-14 00:00:00
Training
Training to be Provided
Customer service level 2:
Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Learning Provider
THE WKCIC GROUP
Skills Required
Communication skills, Organisation skills, Customer care skills
#J-18808-Ljbffr